Renewal Instructions--Members


Being a current member allows you to complete the whole renewal process online! The PLUS membership button will pop up as you go through the process!

We value all our members and we look forward to your continued participation. If you experience any problems during the renewal process, please contact us and we will be happy to assist you. Find answers to your questions about Lifetime Certification, Twenty-Year Certification, and Lifetime Membership here.

Not a current member? Contact us!

Need to change your membership level? Contact us! or call 1-800-775-2118, extension 1.
International? Call 781-876-8935, extension 1.

During Renewal, we experience a high volume of email and phone calls. Please be assured that all discounts will be honored, if you are not able to complete your renewal within the specified time period due to technical issues. Allow enough time to complete the whole renewal process including payment processing. 

When renewing online, please be sure to choose your membership category again before you move to the payment page. If you do not check the appropriate box the system will not allow you to “check out”. Please review the whole renewal form carefully. 

We look forward to assisting you in the 2020 renewal process. 

Please read or print the following steps before beginning your renewal.
1. Log in. Click Member Login in upper right corner of screen. Enter your User Name (usually your email address) and password. If you have forgotten your password, click “Forgot your password?” If you have any trouble retrieving your temporary password, please email for assistance, but first check to see if it has landed in your spam folder.
2. Update your contact information. After logging in, on the left navigation menu, you'll see Points of Contact, and Membership Renewal. Please check that all your information is correct. 

RENEW NOW! After reviewing the following instructions. The instructions are repeated on the renewal screens.


  • Screen 1: Review Disclaimer carefully. You will be confirming that you meet membership and/or certification requirements, and you will be agreeing to terms of membership.
  • Screen 2: Review discounts and membership options. Select "Renew with Existing Membership Type" or “Renew with a Different Member Type at bottom of screen. (You will be allowed to select PLUS or Regular membership on the next screen.) Click "Next."
  • Screen 3:
    • Review rate options carefully, including PLUS membership options, and select rate.
      • 2020 PLUS members must select PLUS membership in order to continue professional liability insurance benefit for 2020.
    • For others who select 2020 PLUS membership, insurance coverage will be effective 1/1/2020-12/31/2020. 
  • Enter Promotional Code, if applicable.
  • Register and Pay Online via credit card. 

Thank you for your membership!