Renewal Instructions--Members


Being a current member allows you to complete the whole renewal process online! The PLUS membership button will pop up as you go through the process!

We value all our members and we look forward to your continued participation. If you experience any problems during the renewal process, please contact us and we will be happy to assist you. Find answers to your questions about Lifetime Certification, Twenty-Year Certification, and Lifetime Membership here.

Not a current member? Contact us!

Need to change your membership level? Contact us! or call 1-800-775-2118, extension 1.
International? Call 781-876-8935, extension 1.

During Renewal, we experience a high volume of email and phone calls. Please be assured that all discounts will be honored, if you are not able to complete your renewal within the specified time period due to technical issues. Allow enough time to complete the whole renewal process including payment processing. 

When renewing online, please be sure to choose your membership category again before you move to the payment page. If you do not check the appropriate box the system will not allow you to “check out”. Please review the whole renewal form carefully. 

We look forward to assisting you in the renewal process. 

Please read or print the following steps before beginning your renewal.
1. Log in. Click Member Login in upper right corner of screen. Enter your User Name (usually your email address) and password. If you have forgotten your password, click “Forgot your password?” If you have any trouble retrieving your temporary password, please email for assistance, but first check to see if it has landed in your spam folder.
2. Update your contact information. After logging in, on the left navigation menu, you'll see Points of Contact, and Membership Renewal. Please check that all your information is correct. 

RENEW NOW! After reviewing the following instructions. The instructions are repeated on the renewal screens.


Important Note: Memberships previously referred to as PLUS memberships are now "With Insurance". You may continue or add Professional Liability insurance for the upcoming year during the renewal process.
  • Screen 1: Review Disclaimer carefully. You will be confirming that you meet membership and/or certification requirements, and you will be agreeing to terms of membership.
  • Screen 2: Review discounts and membership options. Select "Renew with Existing Membership Type" or “Renew with a Different Member Type at bottom of screen. (You will be allowed to select the membership "with insurance" or  "w/o insurance" on the next screen.) Click "Next."
  • Screen 3:
    • Review rate options carefully, including membership options with insurance, and select rate.
      • If you had Professional Liability Insurance included in your current membership and would like to continue the insurance benefit into next year, please select the member type that indicates "with Insurance".
    • For members who selected insurance for the upcoming year, coverage will be effective 1/1/2021-12/31/2021. 
  • Register and Pay Online via credit card. 

Thank you for your membership!